A Simple Way to Disarm any Verbal Bully

It Really is Like Taking Candy Away from a Baby

Mark Goulston
5 min readSep 20, 2020

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And the candy they love and use to get the better of you and others is baiting you because you almost always take the bait.

If you’re like most people who value civility and mutual respect, sorry to inform you, but you have a Shadow in your personality of dark, destructive and vitriolic…

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Mark Goulston

Dr. Goulston is the world's #1 listening coach and author of "Just Listen" which became the top book on listening in the world